Backup and continuity
Immutable backups stored off your premises and recovery tests with the time measured.
- Immutable backups
- Set up in 2 weeks
- Recovery tests
- No minimum term
We set up backups in Móstoles, in the rest of the Comunidad de Madrid and, remotely, anywhere in Spain.
They are automatic, immutable backups stored off your premises: during the set period they cannot be modified or erased.
On top of that, we add a recovery plan with times measured in real tests.
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What matters about a backup is being able to recover from it. That is why we run tests and put in writing how long they take. That time is the test time, a reference for making decisions and getting organised. In a real incident it may be different, because it depends on what has happened.
Request a quote
To talk about backup and continuity, call or write to us and we'll tell you the next steps.
How we help
- You have backups, but you have never tried recovering from them
- Your backups are on a disk connected to the same network as your computers
- You do not know how long it would take you to get back to work if you lost a server
- Your company relies every day on its files, its business management software or its email
- You need a backup of your Microsoft 365 or Google Workspace email and documents
- You want a plan with steps and owners for getting back to work
What immutable backups and the recovery plan are
This service has two parts. The first is immutable backups: backups that cannot be modified or erased during the set period.
The second is a recovery plan with times measured in real tests.
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A backup does not prevent an attack or a breakdown. What it gives you is a point from which to recover your data. The plan adds what is missing when the time comes to use it: knowing what to do first and how long it took in the last test.
Who this service is for
It is for companies that rely on their files, their business management software or their email to work every day.
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To find out whether this is your case, ask yourself a few simple questions. What would stop working without that data? Who would have to recover it? How long could the company cope at a standstill? If you are unsure about any of the answers, you already know where it is worth starting.
Common reasons to review your backups
Backups often exist and appear to work, but nobody has checked what happens when you recover. These are the situations we are usually asked about.
- You have backups, but you have never tried recovering from them.
- Your backups are on a disk connected to the same network as your computers.
- You do not know how long it would take you to get back to work if you lost a server.
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The disk case deserves an explanation. If it is connected to the same network as your computers, a problem affecting the network can also reach the backups. That is why it matters where they are stored and whether or not they can be erased.
How we work, step by step
We start by finding out which data and systems are critical to your company. Without that inventory, any backup is guesswork.
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Then we make two decisions with you: how much data you can afford to lose and how quickly you need to get back to work. Those decisions shape the backups we set up. The first recovery test comes afterwards, with the time measured.
How we start
- We take an inventory of your critical data and systems.
- We agree how much data you can afford to lose and how quickly you need to get back to work.
- We set up the backups in 2 weeks.
- We run the first recovery test and measure the time.
- We continue with periodic tests and reports to management.
- Inventory of critical data and systems.
- Agreement on how much data you can afford to lose and how quickly you need to get back to work.
- Backups set up in 2 weeks.
- First recovery test with the time measured.
- Periodic tests and a report to management.
What the service includes
It covers the backups, their monitoring and the tests to find out whether you can recover from them.
If you already have backups, we test those too and tell you whether they work.
The recovery times we give you in writing come from those tests.
They help you plan, but they are not a promise of how long it will take in a real incident.
- Review of what needs backing up and how often.
- Automatic immutable backups off your premises.
- Backup of your Microsoft 365 or Google Workspace email and documents.
- Periodic recovery tests, with the time they take in writing.
- Recovery plan with the steps and owners for getting back to work.
- Monitoring that each backup completes successfully, with an alert if it fails.
What the fee depends on and how long it takes
The service is paid with a monthly fee.
Its price depends on the volume of data and the systems being backed up, so we need to know what has to be backed up to give you a figure.
The prices we quote you exclude VAT.
We set up the backups in 2 weeks. There is no minimum term.
If you are comparing quotes, ask which data and systems are covered, where the backups are stored, whether they are immutable and whether recovery tests with the time in writing are included.
That way you are comparing like with like.
Set up in 2 weeks
What is not included
- New hardware, such as servers or disks, if it needs to be bought.
- Investigating an attack, which falls under incident response.
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We would rather say so from the start so that nobody gets a surprise. The service does not include new hardware, such as servers or disks, if it needs to be bought.
Nor does it include investigating an attack. That falls under the incident response service, which deals with a different question: what happened and how.
What happens after setup
Recovery tests are not a one-off. They are periodic, and we put in writing how long they take. We agree the frequency with you in the plan.
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We also always test after a major change to your systems, because what worked before may stop working. Management receives a report on these tests, so they know the state of recovery without having to go into technical detail.
Who looks after you
Aitor is in charge of management and client relations.
If you want to talk about what you need or how the service is going, he leads that conversation.
It will help to have to hand which systems you use in the company and where your backups are today.
Where we work
We work remotely anywhere in Spain and in person in the Comunidad de Madrid.
If your company is in Móstoles or another municipality in the Comunidad de Madrid, we can work in person. If it is in another region, we work with you remotely.
Questions worth clearing up before you start
Another question is what to expect from an immutable backup after ransomware.
Because it cannot be modified or erased during the set period, it is a key part of getting back to work, although the outcome depends on each case.
Below you will find the answers on tests, fees, minimum term and timescales.
Questions about backup and continuity
What is an immutable backup?
It is a backup that cannot be modified or erased during the set period, not even with an administrator account. That is why it is a key part of getting back to work after ransomware. Even so, recovery depends on each case and on what the backup covers.
I already have backups. What does this service add?
What matters is being able to recover. We test your current backups and tell you whether they work, how long recovery would take and what is missing.
How often is recovery tested?
As often as we agree in the plan, and always after a major change to your systems.
How much does it cost?
It is a monthly fee. The price depends on the volume of data and the systems being backed up, and excludes VAT. Call us, tell us what you have and we will tell you how to proceed.
Is there a minimum term?
No. It is a monthly fee with no minimum term.
How long does it take to set up the backups?
We set up the backups in 2 weeks. Then we run the first recovery test and measure how long it takes.
Is the test time how long it will take me if I suffer an attack?
Not necessarily. It is the time measured in a test and gives you a reference. In a real incident other factors come into play, such as the systems affected or what needs checking before recovery.
Incident response
We contain the attack, find out what has happened and help you get your business running again.
Microsoft 365 and Google Workspace security
We review and strengthen the configuration of your Microsoft 365 or Google Workspace: access, email and devices.
Exposure assessment
We review from the outside what an attacker can see of your company and give you a report for management and a prioritised plan.
24/7 monitoring and response
Managed SOC for SMEs: we monitor computers and servers around the clock, analyse the alerts and, if an attack is real, we contain it and let you know.
Tell us what backups you have today
Call us on +34699240879 or email us at [email protected]. Tell us which systems you use, where your backups are and whether you have ever tried recovering from them.
With that, we will tell you how to proceed.
If you do not know all the details, that is fine: the first step of the service is precisely to take that inventory.